Refund policy

We DO NOT offer refunds for ANY reason.

To be eligible for an exchange, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a exchange, you can contact us at 844-354-5543. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange will not be accepted.

You can always contact us for any return question at killherhairstudio@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
None of our items cannot be returned.

Unfortunately, we cannot accept exchanges on sale items.

Exchanges
The fastest way to get approved for an exchange is to contact us at 844-354-5543

Refunds
No refunds on any items